Refund Policy

Last updated: 8 October 2026

Try before you pay

Every new library gets a 1-month free trial with all features unlocked, so you can check that LibraryCaptain suits you before paying anything.

Paid plans

Growth and Pro plans are paid in advance by UPI for the period you choose. Once a plan is activated, the payment is generally not refundable, and the plan stays active until the period ends.

When we will refund

• You paid twice for the same plan period, or paid a wrong amount by mistake.
• You paid, but we could not activate your plan.

Contact us within 7 days of the payment, with the payment screenshot or transaction reference. We will check and, if the claim is valid, refund the amount to the same UPI account.

Cancelling

There is no auto-renewal. Your plan simply ends when the paid period ends, and you are not charged again unless you pay again.

Contact us

Email us at support@librarycaptain.in, or reach us on WhatsApp at +91 63768 25986.